One less thing to worry about when you’re moving house – Dubai Electricity and Water Authority (DEWA) has signed an agreement with Western Union to give customers the choice of having their security deposits refunded through the money transfer service.
With more than 500 Western Union agents in Dubai, this should make life easier for people who are relocating. As the American company has services around the world, it’s also good for anyone leaving Dubai.
All you need to do is request refund of your security deposits through DEWA’s website or smart app and choose Western Union as the pay-out option. As soon DEWA says the deposit is ready for collection, the money will be available in minutes from Western Union branches in the UAE or around the world.
Deposits can be still be transferred to bank accounts in Dubai, or DEWA can mail cheques out to addresses in Dubai. However this new collaboration means if you’re moving further afield, you don’t have to keep a bank account open while the process takes place.
If you’re staying in Dubai, DEWA’s handy new ‘Move To’ service allows residents and businesses to transfer accounts, deposits and all their data to a new place as soon as they have their Ejari (the contract that proves your tenancy contract is valid).
Hatem Sleiman, Regional Vice President for the Middle East, Pakistan and Afghanistan at Western Union, said: ““We are very pleased to collaborate with DEWA. Consumer convenience is key for Western Union, and we are constantly developing innovative ways to provide choice of channels for fast, reliable money transfer and payments. This service will enable DEWA customers to choose via DEWA’s mobile app or website the security deposit refund option – local or international – as it best suits them.”Want to make moving house hassle free? Read our handy guide.