flyadeal has officially opened its new Operations Control Centre at its headquarters in Jeddah. The opening was marked by a ribbon-cutting ceremony led by His Excellency Engr. Saleh bin Nasser Al-Jasser, Saudi Minister of Transport and Logistics Services and Chairman of Saudia Group.
His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group and Chairman of flyadeal, joined flyadeal Chief Executive Officer Steven Greenway in welcoming the Minister. The visit marked a key step in the airline’s operational growth.
The new standalone Integrated Operations Control Centre, located at flyadeal’s Jeddah base, is four times larger than the previous facility. It includes expanded monitoring systems and increased workspace to support a growing operations team as the airline continues to expand.
The IOCC manages the airline’s daily flight activity. It oversees flight dispatch, crew allocation, aircraft maintenance coordination, and disruption management, with a focus on safety and on-time performance.
flyadeal now operates up to 250 scheduled flights each day. The airline has passed 10 million passengers carried in a single year for the first time and has recorded the strongest on-time performance among Middle East low-cost carriers for 11 consecutive months. It is also the fastest-growing airline in the region.
Steven Greenway, flyadeal CEO said: “An absolute honour having Their Excellencies Engr. Saleh bin Nasser Al-Jasser and Engr. Ibrahim Al-Omar visit flyadeal’s Jeddah headquarters to officially open our brand new operations facility.
“The Integrated Operations Control Centre is the airline’s heartbeat, the centralised command unit, the main decision-maker to implement contingencies, and the unsung hero that makes an airline tick. Not often talked about, the IOCC ensures schedules are maintained in coordination with airports across our network for what is a complex and disciplined process involving the management, tracking and resourcing of flights 24/7.”
Greenway added: “Reaching the size we are today, now operating up to 250 daily departures for the first time since our very first flight in 2017, and expansion focused on increasing our international footprint over the next few years, we needed a facility and environment fit for purpose.”
During the visit, flyadeal executives presented an overview of current operations, fleet and route growth planned for 2026, and the airline’s long-term strategy.
Mohammed Ashour, recently promoted to Head of IOCC at flyadeal, said: “Investment in an enhanced IOCC is an acknowledgement of flyadeal’s ongoing commitment to operational excellence which is reflected by our record-breaking flight punctuality figures.
“Our focus is always to maximise operational efficiency and minimise disruptions in challenging times of adverse weather conditions and aircraft being grounded due to technical issues. Critically, the IOCC plays a key role in communicating and sharing information instantly to key stakeholders, including our crew, ground staff and passengers.”
flyadeal operates from Riyadh, Jeddah and Dammam, serving more than 30 domestic and international destinations across the Middle East, Europe, North Africa and South Asia. The airline currently operates 43 Airbus A320 family aircraft and plans to expand its fleet and network to more than 100 aircraft and cities by 2030.
From 1 January 2026, Madinah will become flyadeal’s fourth operational base. The move will strengthen air links to the Holy City for pilgrims, leisure travellers and business passengers.