Standards
Complaints
If you are unhappy with something Dubai Week has published, tell us. Every complaint is logged, given a reference number and reviewed against our editorial policy.
Last updated
How complaints work
- Write01
Email complaints@dubaiweek.ae
Include a link to the article and the reason for your complaint.
- Acknowledge02
Within 2 working days
Your complaint is logged and you receive a reference number to quote.
- Review03
Against our editorial policy
We review what we published against the standards we set ourselves.
- Answer04
Within 14 days
We aim to give you a full answer within 14 days of your complaint.
How to complain
Email complaints@dubaiweek.ae and include:
- a link to the article, or its headline and date;
- what you think is wrong, and why;
- what you would like us to do;
- your name and how we can reach you.
What happens next
- We acknowledge every complaint within 2 working days and give you a reference number. Please quote it if you write to us again about the same matter.
- We review what we published against the standards set out in our editorial policy.
- We aim to give you a full answer within 14 days.
- If your complaint shows that we got a fact wrong, we correct the article and say so, as explained on our corrections page.
Factual errors
If you only want to tell us about a mistake, such as a wrong figure, date or name, email editor@dubaiweek.ae with a link to the article. Errors are checked the same day where possible.
Partner content
Partner content is labelled as such and is not part of our news coverage. Complaints about it are handled in the same way.
Copyright and privacy
Notices about copyright material are handled under our copyright policy. Requests about your personal information are covered by our privacy policy.