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Home»Business»JD.com Launches New UAE Warehouse in JAFZA
Business

JD.com Launches New UAE Warehouse in JAFZA

By Catherine SmithDecember 17, 2025Updated:December 17, 2025No Comments3 Mins Read
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JINGDONG Logistics and JINGDONG Property partner on major Dubai investment

JD.com, also known as JINGDONG, a leading technology and service company with supply chain management at its core, has announced the official opening of its new warehouse in Dubai on 8 August. The project marks JD.com’s first direct asset investment in the UAE, developed via its infrastructure platform JINGDONG Property and managed by JINGDONG Logistics.

Situated in the Jebel Ali Free Zone (JAFZA), the new warehouse covers more than 10,000 square metres and brings the company’s total facilities in the UAE to six. Operated through a fully digital model with real-time inventory management, it is designed to maximise operational performance and transparency. Already storing close to one million items for a leading electronics manufacturer, the site consistently delivers outbound ‘in-time’ rates above 99.9%.

Through its JoyLogistics solution, JINGDONG Logistics offers customers a flexible approach to space usage and stock control. The service helps businesses address seasonal demand peaks and category-specific challenges while boosting efficiency across the supply chain.

This new warehouse is the next step of JD.com’s strategy to build its logistics business across the UAE, Saudi Arabia, and Turkey, enhancing inter-market movement and operational synergies. JINGDONG Property is actively scaling its presence in the region, including plans for a 70,000 sqm smart logistics hub in Abu Dhabi in partnership with Abu Dhabi Airports Free Zone (ADAFZ). JoyLogistics offers end-to-end logistics services, integrating international freight (sea, air, express) with last-mile delivery and bonded warehousing, supporting seamless B2B and B2C operations in the Middle East.

Feng Guo, General Manager of Middle East, JD.com, said: “The investment marks a strategic milestone in our long-term investment and growth in the Middle East, enhancing the existing operational footprint to support greater regional scalability and trade. We are investing not just in physical infrastructure, but in the long-term digital transformation of the region’s logistics landscape, empowering cross-border trade and supply chain transformation.”

Charlie Peng, Head of Middle East at JINGDONG Logistics, said: “JD.com brings nearly two decades of global supply chain experience. We are renowned for speedy, trustworthy and tech-driven solutions, with a strong track record in building smart logistics ecosystems across e-commerce, electronics, FMCG, apparel, and automotive sectors. Dubai’s location at the crossroads of Asia, Africa, and Europe, combined with JAFZA’s status as a tax-free zone, makes our warehouses an ideal choice to serve multinational corporations seeking to expand or optimize their presence in the Middle East and beyond.”

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Catherine Smith

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