If you work in the UAE and receive your salary on a Ratibi Card, you probably want a simple, fast, and safe way to check your salary balance online.
As a Dubai resident who has used the FAB Ratibi Card for several years, I’ll share everything you need to know — how to check your salary, see your balance, use the mobile app, and even fix errors when your salary doesn’t show.
This step-by-step 2025 guide explains every method — online, mobile app, ATM, and SMS — for both FAB Ratibi Card and NBAD Ratibi Card holders.
🏦 1. What Is a Ratibi Card and Who Can Use It?
The Ratibi Salary Card is a prepaid salary card issued by First Abu Dhabi Bank (FAB) — previously known as National Bank of Abu Dhabi (NBAD) before the two merged.
It was designed for employees earning less than AED 5,000 per month and for small-to-mid-sized companies who don’t have traditional payroll accounts.
💡 Key Features:
-
No minimum balance required
-
No bank account needed
-
Free salary deposit every month
-
24/7 balance check online or via app
-
Can be used at any ATM or POS across the UAE
Essentially, your employer credits your monthly salary to the Ratibi Prepaid Card, and you can use it to withdraw cash or shop anywhere that accepts Visa or Mastercard.
🧾 Note: The Ratibi Card is not a credit card — it’s a prepaid salary card, which means you can only use what’s deposited.
💰 2. How to Do a Ratibi Card Salary Check Online
Checking your Ratibi Card salary online is the most convenient and reliable way.
Whether you have a FAB Ratibi Card or an old NBAD Ratibi Card, the process is almost the same.
✅ Step-by-Step: Ratibi Card Salary Check Online
-
Visit the official FAB salary check portal:
🔗 https://ppc.bankfab.com/ratibiportal -
Enter your Ratibi Card number (the 14 or 16-digit number on the front).
-
Click on “Go” or “Submit”.
-
You’ll see:
-
Latest salary deposit date
-
Available balance
-
Transaction history (last few credits/debits)
-
💬 Pro Tip: Bookmark this link on your phone’s browser — it’s the fastest way to check salary without logging in to any app.
📲 3. FAB Ratibi Card Salary Check via Mobile App
If you prefer mobile banking, FAB’s official mobile app also lets you check your Ratibi balance instantly.
📱 Steps for FAB Ratibi Card Salary Check App:
-
Download the FAB Mobile App from the App Store or Play Store.
-
Register using your Ratibi Card number and mobile number.
-
Once logged in, tap “Prepaid Cards” → “Ratibi Card”.
-
You can now see your:
-
Salary balance
-
Last salary deposit
-
Transaction list
-
You’ll also receive real-time push notifications whenever your salary is credited.
💡 Tip: Enable biometric login for faster access.
🏧 4. Check Your Salary Using FAB ATMs
If you don’t have internet access, you can still check your Ratibi Card salary at any FAB or NBAD ATM across the UAE.
🏦 Steps:
-
Insert your Ratibi Card into any FAB ATM.
-
Choose your preferred language.
-
Select “Balance Enquiry”.
-
Your current balance will appear instantly.
You can also print a mini statement to see the latest 5–10 transactions.
🧾 Note: Some non-FAB ATMs may charge AED 1–2 per enquiry.
🌐 5. NBAD Ratibi Card Salary Check (Old Portal)
Before FAB was formed, NBAD (National Bank of Abu Dhabi) used to issue Ratibi Cards.
If you still have an older NBAD Ratibi Prepaid Card, here’s how to check your salary balance.
🔗 Old NBAD Salary Card Balance Check:
-
Enter your card number.
-
View your salary status and available balance.
Even though NBAD is now part of FAB, some older cards still redirect to NBAD servers for verification.
🧾 6. Salary Card Ratibi FAB Bank Balance Check (Prepaid Card)
Your Ratibi card works like a prepaid digital wallet.
Here’s how to interpret the balance page once you log in to the FAB Ratibi Portal.
💡 What You’ll See on Screen:
| Field | Meaning |
|---|---|
| Available Balance | Amount currently available for withdrawal |
| Last Salary Credit | Date your employer transferred the salary |
| Pending Transactions | Payments still being processed |
| Card Expiry Date | Validity of your Ratibi card |
You can take screenshots or print the page for your records.
🔢 7. Ratibi Card Salary Check Using Card Number
Many people search “Ratibi card salary check number”.
This doesn’t mean calling a phone number — it means using your card number to check online.
📋 You Can Use:
-
The 16-digit number on the card front
-
Or the 14-digit number if it’s an older NBAD card
Enter it only on official FAB or NBAD websites — never on third-party sites.
Warning: Avoid scam links that ask for PINs or OTPs.
The FAB salary portal never asks for your password.
💼 8. Ratibi Card FAB Balance Check Salary Online (Alternative Methods)
Aside from the main website and app, there are other convenient ways to view your salary card balance.
🌍 1. FAB Online Portal
Visit www.bankfab.com → “Personal Banking” → “Prepaid Cards.”
Login or use the “Quick Balance” feature.
📧 2. Email Notification
You can register your email ID to receive monthly salary notifications automatically.
📞 3. Phone Banking
Call FAB Contact Centre: 600 52 5500
Select Prepaid Card Services → Ratibi.
📱 9. Ratibi Prepaid Card Salary FAB Bank Balance Check via SMS
While FAB doesn’t have a universal SMS format, certain companies enroll employees into FAB’s SMS alert system.
📩 Example:
Once your salary is credited, you’ll get:
“Salary AED 2,250 credited to your Ratibi Card ending 1234 – FAB Bank.”
If you don’t receive SMS, ask your HR or PRO to activate it via the FAB Corporate Payroll Portal.
🔐 10. Common Login & Balance Issues (and Fixes)
Even official FAB portals can sometimes show errors.
Here’s what to do when you can’t see your salary or balance.
| Issue | Possible Cause | Solution |
|---|---|---|
| “Invalid card number” | Typo or outdated NBAD card | Check the card digits and try again |
| “No record found” | Salary not yet credited | Wait 24 hours and retry |
| FAB app not showing balance | Cache or login error | Reinstall or use the web portal |
| Salary missing | Employer delay | Contact your company HR/payroll |
🔁 Always check after 5 PM on payday — salaries usually reflect after FAB’s internal batch processing.
🧠 11. Understanding Ratibi Salary Card vs Bank Account
| Feature | Ratibi Card | Bank Account |
|---|---|---|
| Account Type | Prepaid Salary Card | Savings/Current |
| Minimum Balance | None | Usually AED 3,000+ |
| Salary Credit | Employer payroll | Employer transfer |
| Balance Check | Portal / App / ATM | Online banking |
| ATM Withdrawals | Yes (limited) | Yes |
| International Use | Limited | Available |
If your income grows beyond AED 5,000, consider upgrading to a FAB personal account — you’ll get a full debit card, IBAN, and credit options.
📞 12. FAB Ratibi Customer Care Numbers (2025)
For any Ratibi Card issues, you can contact FAB’s dedicated support lines:
-
📞 Within UAE: 600 52 5500
-
🌍 Outside UAE: +971 2 681 1511
-
✉️ Email: help@bankfab.com
When calling, keep your card number (last 4 digits) ready.
Support is available 24/7 in English, Arabic, Hindi, and Tagalog.
🧭 13. How to Replace or Renew a Ratibi Card
If your Ratibi card expires or gets damaged, follow these steps:
-
Visit your nearest FAB branch with your Emirates ID.
-
Ask for Ratibi Card replacement or renewal.
-
If your company handles payroll, they may process the request directly.
Replacement is usually free or AED 25 depending on company policy.
⚠️ Never share your Ratibi card details with unofficial agents claiming renewal services online.
🔒 14. Safety Tips for Online Ratibi Salary Check
Cybercrime is rising in the UAE — always practice safe browsing when checking your salary.
✅ Always use official FAB or NBAD links.
✅ Never enter your PIN or OTP on salary portals.
✅ Avoid public Wi-Fi when accessing your balance.
✅ Bookmark: https://ppc.bankfab.com/ratibiportal
If you suspect fraud, call FAB’s fraud helpline immediately.
💬 15. FAQ – Ratibi Card Salary Check (Most Common Questions)
Q1. How can I check my Ratibi salary online?
Visit the official portal ppc.bankfab.com/ratibiportal → enter your card number → view your salary.
Q2. What if my salary hasn’t arrived yet?
Contact your employer’s HR. Sometimes FAB processes salaries after 3–6 PM on payday.
Q3. Can I use my Ratibi Card for online shopping?
Yes, for select merchants — but it’s primarily designed for ATM withdrawals and in-store payments.
Q4. Is there a Ratibi Card Salary Check App?
Yes, use the FAB Mobile App (available on iOS & Android).
Q5. How do I check salary on old NBAD Ratibi Cards?
Use the NBAD portal ppc.nbad.com/ratibiportal.
Q6. How to contact FAB Ratibi customer care?
Call 600 52 5500 or email help@bankfab.com.
🌍 16. Why Ratibi Is So Popular in the UAE
The Ratibi system is a blessing for many low-income workers who don’t qualify for traditional bank accounts.
It allows companies to pay salaries legally through WPS (Wage Protection System) while giving employees financial independence.
From security guards and drivers to domestic staff and retail workers — millions across the UAE use Ratibi every month.
💬 As someone who’s helped several employees check their Ratibi balance online, I’ve seen how useful this card can be for managing small budgets and avoiding cash-handling risks.
💡 17. Quick Summary – All Ways to Check Ratibi Salary
| Method | Where | Requirement |
|---|---|---|
| Online Portal | ppc.bankfab.com/ratibiportal | Card number |
| Mobile App | FAB App (iOS / Android) | Login registration |
| ATM | Any FAB or NBAD ATM | Physical card |
| SMS Alert | Automatically from employer | Registered mobile |
| Customer Care | 600 52 5500 | Card details |
🧾 18. Final Thoughts – Checking Your Salary Safely in 2025
Whether you’re new to the UAE or have been working here for years, Ratibi makes salary management simple.
You don’t need a bank account, you don’t need to stand in lines — just visit the FAB portal, type your card number, and you’re done.
My personal advice:
-
Always check your salary through the official portal.
-
Save screenshots of your monthly deposits.
-
And if something looks off — contact FAB support immediately.
With the new FAB digital updates in 2025, Ratibi Salary Check is faster, safer, and more reliable than ever.
