The government of Saudi Arabia has placed its first interests at the service of pilgrims, seeking to provide a suite of facilities, services and initiatives to ensure efficiency in conjunction with their arrival within its lands each year. Complete their duties with ease and ease.
The General Leadership for the Affairs of the Grand Mosque and the Prophet’s Mosque has transformed technology and technology that contributes to the provision of services to Hajis and residents, by providing several smart robots to improve services in the Grand Mosque and its courtyards, and to facilitate the work of the Presidency staff to serve pilgrims, pilgrims and visitors to the Two Holy Mosques.
The Two Holy Mosques is interested in providing technical, digital and artificial intelligence services in line with its strategic plans “2024”, which includes 50 different electronic services, 10 digital applications and specific tasks that contribute to the maintenance, operation and development of electronic systems and services. 4 websites including regions. Operating, maintaining and configuring servers, operating, maintaining and configuring wired and wireless distributors, setting up data center rooms and other services.
The kingdom has deployed 11 robots to carry out sterilization and infection control inside the Grand Mosque, making the Grand Mosque in Mecca the most sterilized in the world, according to the achievements of the Agency for Field Services and Affairs and Environmental Protection. Two holy mosques.
And the Saudi Press Agency, the robots are working to disinfect and cover all sides of the Grand Mosque, the automatic control system programmed in the front diagram and in 6 levels, it improves the safety of the environmental health atmosphere and is intelligent. Analyzes sterilization requirements, application scenarios, sterilization route and independently planned duration to cover complete environmental space.
The robots have patented SLAM with high-performance atomization module, early warning feature with timely audio transmission and battery charging. A robot works for 5 to 8 hours without human intervention, and the device has a capacity of 23.8 liters, of which it uses 2 liters every hour, removing bacteria from an area of 600 square meters in each round.
Meanwhile, the Ministry of Islamic Affairs, Call and Guidance has implemented an automated telephone service to respond to Hajj-related fatwas and inquiries in 10 international languages, with the participation of scholars, preachers and specialized translators. Hajj Period As part of the ministry’s efforts to educate and enlighten pilgrims, Hajj works on its Hajj program for the current year.
The automated response service comes within the awareness and guidance services provided by the Ministry of Islamic Affairs to pilgrims, explaining the characteristics of Hajj and Umrah, rituals and everything related to pilgrims and Umrah pilgrims’ inquiries. Ten languages: “Arabic, English, French, Turkish, Hindi, Urdu, Hausa Indonesian, Bengali, Amharic.
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